Launch Labs FAQ

Launch Labs is a private, Trackman-powered indoor golf studio in Garland, TX. It is built for focused practice, simulator rounds, small groups, coaches, and players who want a clean golf environment without the bar or crowd.

Launch Labs is at 565 W Oates Rd #100, Garland, TX 75043. Contact hello@launchlabstx.com or (469) 699-4340 with questions. Full arrival and access instructions are provided through your booking confirmation.

Yes. Launch Labs is reservation-only and open 24/7 for both members and public bookings, based on availability.

No. Non-members can book available time slots 24/7. Membership is designed for players who want recurring access, better monthly value, and member benefits.

Launch Labs is a private golf lab, not a bar-style simulator lounge. Every session is built around privacy, Trackman data, clean design, and predictable access.

Book online, choose your available time, and follow the confirmation instructions. Your reservation gives you access to the bay during your selected session window.

Launch Labs uses automated access. After booking, you will receive entry instructions for your reservation. Access is tied to your scheduled session.

Launch Labs is designed as a self-service studio. The facility uses online booking, controlled entry, and security cameras to keep the experience consistent and reliable.

Your access window is tied to your reservation. Please arrive close to your scheduled time so the previous player can finish and the bay stays on schedule.

Use the support instructions provided in your booking confirmation. For non-urgent questions, contact Launch Labs through the website or email xander@launchlabstx.com.

Launch Labs offers membership options for players who want consistent access, better monthly value, and member benefits. Current membership details are listed on the pricing page.

A Founding Membership is a limited-time promotion for early members before opening. It gives early supporters access to founder pricing and membership benefits while availability lasts.

Your first payment secures your founder spot and is applied to your first month once Launch Labs opens. You will not be charged for unused months before the facility is available.

Yes. Non-members can reserve available public time slots 24/7, based on availability.

For cancellation or billing questions, email xander@launchlabstx.com. Membership and booking terms may also be listed during checkout or on the terms page.

Bring your clubs, clean golf balls, and golf shoes or athletic shoes. Do not use damaged balls, dirty clubs, or anything that could mark the screen or turf.

Yes. Players should bring their own clubs unless a rental or demo option is specifically listed for your booking.

For solo practice, 60 minutes is a strong starting point. For two or more players, 90 to 120 minutes gives everyone more time to warm up, play, and review Trackman data.

Yes. You can use your session for practice, data work, or simulated golf depending on your goals and available booking time.

Yes. Launch Labs is built for serious practice, but you do not need to be a low-handicap player. Beginners, families, and casual golfers are welcome as long as they follow facility rules.

Most simulator sessions can support both right-handed and left-handed golfers. Check the booking details for any bay-specific notes before reserving.

Yes. You may bring guests within the bay capacity listed at booking. The person who books the session is responsible for their guests, facility rules, and any damage caused during the reservation.

Yes, but minors must be supervised by an adult. Launch Labs is a golf training environment, and safety rules apply to every player and guest.

Yes. Coaches and instructors can use Launch Labs for private lessons, recurring sessions, or player development. Contact Launch Labs for recurring coach access or larger scheduling needs.

Launch Labs provides the facility and Trackman-powered environment. Lesson availability may depend on partner instructors or independent coaches who book the studio.

Yes. Launch Labs can support small group sessions, team practice, and private blocks. Contact Launch Labs with your preferred date, group size, and session goals.

Respect your reservation time, use clean equipment, keep guests within the bay area, avoid unsafe swings, and leave the space ready for the next player.

Launch Labs is a golf-focused studio, not a bar. Covered water bottles are fine, but food, alcohol, and anything that can damage the turf, technology, or furniture should stay out of the hitting area.

Yes. Security cameras are used to support safety, access control, and facility protection in the self-service environment.

Report it right away using the contact information in your booking confirmation. The booking customer may be responsible for damage caused by misuse, unsafe swings, guests, or failure to follow posted rules.

Yes. All players and guests must follow Launch Labs rules, terms, and waiver requirements before using the facility.